Customer Service Jobs in Dubai & UAE Attractive Salary + Benefits
Apply Customer Service Jobs in Dubai, Abu Dhabi, Sharjah and across UAE. Services represent an effort and outreach to assist customers in the society. Customer service jobs act as a bridge that connects clients and customers. In UAE, the demand for skilled manpower in jobs for customer service in Dubai is widespread. Sectors of trade, commerce and tourism have plenty of service oriented jobs. This brings more jobs aspirants to work in customer service jobs in UAE. The work environment of customer service jobs in Dubai have convenient and adequate sources. Customer service in itself is an atmosphere and experience of many cultures, people, choices and languages. There is a great scope to build long term careers in organisations from this profession.
| Position | Customer Service / Receptionist |
| Job Location | Dubai, Abu Dhabi, Sharjah and across UAE |
| Qualification | High School / Higher Secondary / Degree |
| Experience | Mentioned in below |
| Salary | AED 2000 – AED 5000 (Depends on Position) |
| Benefits | As per UAE labour law |
| Nationality | Any |
| Post Update | 16th January 2025 |
How to find Customer Service Jobs in Dubai?
The public and private sectors in UAE have enormous support in the front and back end process of services. These include aviation, automobile, retail, tourism, hospitality, FMCG, oil and gas and others. One of the largest hubs of best customer service can be seen in the Dubai International Airport. There are great many opportunities for customer service jobs in Dubai Airport. Likewise, there are more customer service jobs in Abu Dhabi hotels, resorts and supermarkets. In Sharjah, malls, tourism and other sectors raise similar job opportunities. The Dubai Expo is one of the signature events in the world that attracts many business clients and tourists. This event is a great example of global customer service.
Scope and Salary Range for Customer Service Jobs in Dubai
The scope of customer services sector is vast and open to many growth opportunities. These jobs are present in many different industries in UAE. Customer service is the precious channel that connects customers to the world. On job benefits include great salary offers (AED 2000 – AED 5000+). This depends on the skill and work experience of the candidates.
The profession of customer service has certain standards, skills and etiquette’s. This ensures customer satisfaction and trust on client services. It makes a good impact on business. Here are some of the skills, duties and responsibilities,
- Listening and soft skills
- Capable of working in different shifts
- Good personality and patience
- Excellent product knowledge
- Knowledge of modern digital platforms
- Communication skills
- Building rapport with customers
- Expert in conflict resolutions
- Positive attitude to work under pressure
- Flexible to the changes of schedules and policies of the organisation
- Ability to work in a team
How to Get Customer Service Jobs in Dubai?
Customer Service Jobs in Dubai Updates
In the coming years, the jobs of customer services are going to remain steady and strong. The categories of customer services come under operations, communications and marketing. Call centres, retail, MNC’s and firms are some of the major recruiters of customer service. Experienced and fresher job applicants have a great opportunity to work in this profession in Dubai, UAE. Certain industries require technical expertise for their customer service platforms. Some of the current vacancies of customer service jobs in Dubai, UAE are listed below.
Customer Services Jobs in Dubai Today & Tomorrow (Freshers & Experienced)
Customer Service Representative
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate information regarding products/services, order status, and account inquiries.
Troubleshoot and resolve customer issues efficiently and effectively.
Maintain a high level of professionalism and empathy in all interactions.
Document customer interactions and feedback accurately in the CRM system.
Collaborate with other departments to resolve customer issues and improve service processes.
Assist in maintaining customer satisfaction and retention goals.
Participate in training and development programs to enhance customer service skills.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent; additional education or certification is a plus.
Previous experience in customer service or a related field preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficient in using computers and customer service software.
Ability to handle high-pressure situations with a calm and positive demeanor.
Flexible schedule, including the ability to work evenings and weekends as needed.
Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Opportunities for career advancement
Employee discounts on products/services
Email: [email protected]
Post Date: 5th December 2024
Call Center Customer Service Representative
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Description:
We are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management.
Responsibilities:
Making daily inbound and outbound calls
Listening and addressing customer queries
Building a long-lasting business relationship with clients
Maintaining and updating the record of all customer communications
Requirements:
Bachelor’s degree in Business Management, Business Administration, or a related field
Proven work experience as a Call Center Customer Service Representative, Call Center Representative, or a related field
Knowledge of customer service practices and guidelines
Highly detail-oriented and organized individual
Email your cv to: [email protected]
Post Date: 14th November 2024
Customer Service Executive
Job Location: Dubai
Salary: AED 2501-3000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Male
Description
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Resolve issues, answer questions, and provide information about products and services.
Process orders, returns, and account updates.
Document interactions and maintain customer records.
Requirements:
Strong communication and problem-solving skills.
Ability to work independently and in a team environment.
Previous customer service experience preferred.
Familiarity with CRM software is a plus.
Contact #: 0506780022
Email your cv to: [email protected]
Post Date: 9th November 2024
Customer Service Co-ordinator
Job Location: Dubai
Salary: AED 3501-4000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Description:
We are looking for a highly-motivated individual to join us as a Customer Service Coordinator. You will be primarily responsible for handling customer queries in a professional and timely manner. Besides, you should be able to maintain a record of the client’s details and communication.
Requirements:
Bachelor’s degree in Business Administration, Business Management, or a related field
2-3 years of experience as a Customer Service Coordinator, Customer Service Consultant, Customer Service Representative or a similar role in the Customer Service department
Excellent written and verbal communication skills
Familiarity with CRM software like HubSpot, Zoho, and Salesforce
Responsibilities:
Overseeing Customer Service Representatives and other team members
Ensuring that the team members adhere to the company guidelines and policies at all times
Providing the clients with product and service knowledge
Identifying and resolving any urgent customer service queries
Contact #: 0505597252
Email your cv to: [email protected]
Post Date: 9th November 2024
Customer Service Representative
Job Location: Dubai
Salary: AED 3501-4000
Experience: Less than 1 Year
Job Type: Full Time
Gender: Any
Description
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Provide information about products, services, and company policies
Resolve customer issues and complaints in a professional and timely manner
Process orders, returns, and exchanges, ensuring accuracy and efficiency
Document customer interactions and maintain records in the system
Follow up on customer inquiries and ensure satisfaction with solutions provided
Collaborate with other departments to address customer needs effectively
Meet performance targets and contribute to overall team success
Requirements:
Fresh graduate or high school diploma
Excellent communication and problem-solving skills
Ability to handle high-pressure situations and multitask
Good organizational skills and attention to detail
Proficiency in MS Office and familiarity with customer service software
Willingness to work shifts, including weekends and holidays
Previous experience in customer service is a plus but not required
Benefits:
Competitive salary and performance incentives
Training and career development opportunities
Friendly and supportive work environment
Opportunities for growth within the company
Join our team and be the friendly face that helps resolve customer issues and ensures a positive experience!
Contact #: 0554634513
Email your cv to: [email protected]
Post Date: 18th October 2024
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