Sales & Marketing Coordinator

JOB DESCRIPTION:
A Sales & Marketing Coordinator will fully support, from administrative, customer service, Marketing, content development and sale lead development perspectives, the Sales team to develop future and repeat business.

What will I be doing:
As Sales & Marketing Coordinator, you will fully support, from administrative, customer service, Marketing, content development and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
Understand fully the hotel amenities, packages and promotions
Generate and develop sales leads and contact potential clients to build business relationships
Produce quotations and written confirmation to all clients
Produce accurate and timely reports that meet the needs of the Sales team and senior management to include the reporting of appointments, calls made and business leads
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
Arrange and carry out Hotel show rounds
Assist with Marketing initiatives of the hotel
Create flyers, posts on social media and other marketing related to ensure continuous communication with guests about programs in the hotel
Develop reports that could assist commercial leaders with decision based on data available
Run analysis of multiple promotions to ensure right returns

What are we looking for:
A Sales & Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Excellent communication skills
High level of IT skills, including Excel, PowerPoint, and Word
Proactive approach to meeting deadlines and targets
Excellent organisational and administration skills
Knowledge of Canva and Photoshop
Ability to creatively showcase promotions in images that can be published on social media
knowledge of different marketing tools that can be used to boost campaigns.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a sales role is an advantage.
Previous exposure to hotel industry is a must.
Relevant degree, in a sales, marketing or business discipline, from an academic institution