Analyst, Research Administration Technology

Job Responsibilities:
Conducts user requirement gathering for research administration applications and supports in developing and documenting project scope.
Conducts the maintenance and smooth operations of research administration applications and ensures protection and integrity of all operational data.
Implements changes and release management policies for the maintenance of the research administration applications.
Develops and codes the research administration applications and maintains the application architecture documentation ensuring adherence to industry standards.
Conducts UAT for new applications and improvements ensuring that anticipated business efficiencies are realized.
Provides timely support to research administration staff in resolving bugs or performance issues in the in-house grant management applications and provides user access.
Develops and produces operational reports using data from all operational platforms available.
Coordinates with the ITS team for research applications and acts as a first point of contact.
Performs other duties as assigned.

Education & Experience:
Bachelor’s degree in Information Technology, Computer Science preferred. 5 – 6 years of related experience.
Knowledge of Power BI, SQL and other data extraction tools and techniques.
Knowledge of programming languages.

Knowledge, Skills, and Abilities:
Knowledge of software development and systems analysis.
Knowledge of project management tools, methods, and best practices.
Understanding of research terminologies and processes.
Ability to design and develop reports and create visualization dashboards etc.
Strong analytical and problem-solving skills with an ability to think through solutions.
Attention to detail, strong organization skills, and ability to multi-task within demanding timeframes.
Proficient in MS Office Suite of products Word, Excel, PowerPoint, Outlook, etc.