Housekeeping Attendant

JOB DESCRIPTION:
A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing:
As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
Provide excellent guest service
Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
Request flowers for special occasions. Besides providing embroidery for special linen.
Makes daily guest clothing release of guests that use the laundry service

What are we looking for:
A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

Planning and organizing
Good oral and written communication
Good interpersonal skills
Committed to delivering a high level of customer service
It is advantageous in this position if you demonstrate the following capabilities and advantages:
Excellent attention to detail