About the job Provide a friendly, personalised welcome and attentive service to guests, adapting to their needs and constraints Establish good relations with guests, offering advice and fostering customer loyalty Recommend and promote F&B and restaurant offers, as well as other hotel services Maintain cleanliness and tidiness of the workplace Good command of written and spoken English communication skill. Strong interpersonal and problem solving abilities are essentials. Guest oriented, service minded and attention to quality Dynamic personality Desired Skills and Experience Customer Relationship Management, Time Management, Upselling, Problem Solving, Quality Assurance
