About the job We are looking for a dynamic SOHO Sales Representative to join our growing Starlink team. In this role, you will: Develop and manage strong relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy sales pipeline with accurate weekly forecasts aligned to monthly revenue targets. Build lasting customer loyalty through exceptional service and professional interactions. Ensure real-time updates in the Sales Force Automation (SFA) system, including daily reports on customer visits and closed deals. Work closely with team leaders to guarantee timely processing and closure of customer requests. Key Accountabilities & Responsibilities: Achieve Sales Targets: Consistently meet or exceed assigned quotas and KPIs. Upselling & Cross-Selling: Identify and pursue opportunities to offer additional products or services tailored to customer needs. Market Insights: Collect and report customer feedback and competitor activity to enhance product offerings. Customer Management: Deliver a seamless experience throughout the customer journey—from first contact to after-sales support. Reporting: Submit timely and accurate daily sales reports and regular performance forecasts. Job Requirements Education: Minimum: High school diploma or equivalent Preferred: Bachelor’s degree in Sales, Marketing, Business Administration, or a related field Experience: Minimum 3 years in direct sales or other customer-facing roles Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments Strong background in customer service, complaint resolution, and satisfaction improvement Experience with CRM platforms and sales tracking tools Skills & Competencies Technical Skills: Product Knowledge: Solid understanding of Starlink products/services and ability to communicate their benefits. Sales Techniques: Skilled in upselling, cross-selling, and closing deals confidently. CRM & Reporting: Proficient in maintaining accurate records, managing customer data, and daily activity logging. Pricing & Promotions: Good grasp of pricing structures and active promotional campaigns. Soft Skills: Excellent communication and interpersonal abilities Goal-driven, proactive, and results-oriented Strong organizational and time management skills Adaptable and collaborative team player Why Join Us? Be part of an innovative company delivering cutting-edge connectivity solutions High earning potential with uncapped commissions Career growth opportunities in a fast-paced, customer-centric environment Work with a passionate, supportive, and high-performing team
