Senior Sales Executive

Role Description

The Senior Sales Executive ( Female/ Male) at SoulHIIT is responsible for driving membership growth, increasing revenue from fitness services, and building long-term client relationships within a premium boutique fitness environment. This role is performance-driven and requires strong communication skills, commercial awareness, and a genuine passion for fitness and community building.

Key Responsibilities

Sales & Revenue Generation

• Actively convert leads, walk-ins, trials, and inquiries into memberships and packages
• Achieve and exceed monthly and quarterly sales targets
• Promote SoulHIIT memberships, class packages, and personal training services
• Drive upselling and cross-selling opportunities across services

Client Relationship Management

• Build strong, trust-based relationships with members to support retention and renewals
• Provide tailored recommendations based on client goals and fitness needs
• Ensure a premium onboarding experience for all new clients

Lead Management & Follow-Up

• Manage CRM systems and ensure all leads are tracked, followed up, and updated
• Conduct consistent follow-ups with potential and inactive clients
• Re-engage lost leads through structured outreach strategies

Sales Strategy & Execution

• Contribute to improving sales processes and conversion strategies
• Monitor performance metrics and report results to management
• Support campaigns, promotions, and in-studio activations

Brand Representation

• Represent SoulHIIT professionally as a fitness lifestyle brand ambassador
• Maintain a presentable, energetic, and customer-focused presence at all times
• Support marketing and events when required

Qualifications

• Proven experience in Sales, and Customer Service
• Strong Communication, Negotiation, and Presentation skills
• Knowledge of fitness services, sales strategies, and market trends is highly desirable
• Ability to meet sales targets and work in a fast-paced environment
• Self-motivated, proactive, and result-oriented with excellent organizational skills
• Fluency in English is required; additional language skills are a plus
• Previous experience in the fitness, wellness, or hospitality industry is beneficial.