Sales Executive
Wyndham Hotels & Resorts EMEA
About the job
- Identify and develop new business opportunities in corporate, government, leisure, airline, travel trade, and wholesale segments.
- Conduct regular sales calls, client meetings, and site inspections to promote the hotel’s products and services.
- Build and maintain strong relationships with existing clients to encourage repeat business.
- Prepare and present sales proposals, quotations, contracts, and agreements.
- Negotiate rates and business terms within the hotel’s approved pricing guidelines.
- Promote guest rooms, meeting and event facilities, restaurants, and other hotel services.
- Follow up on sales leads and convert inquiries into confirmed business.
- Coordinate with Reservations, Revenue Management, Front Office, Banquet Operations, and Marketing to ensure seamless service delivery.
- Maintain accurate client records and sales activities in the Customer Relationship Management (CRM) system.
- Monitor competitor activities, market trends, and customer requirements.
- Participate in trade shows, networking events, exhibitions, and sales missions.
- Prepare daily, weekly, and monthly sales activity reports.
- Ensure timely follow-up on client inquiries, quotations, and contracts.
- Resolve client concerns promptly and professionally.
- Meet individual sales targets and contribute to departmental revenue goals.
- Comply with hotel policies, brand standards, and ethical business practices.
- Perform other duties assigned by the Sales Manager or Director of Sales.
- Minimum 2–3 years of experience in hotel sales, business development, or a related commercial role.
- Experience in a hotel is preferred.
- Proven experience handling corporate, government, leisure, or travel trade accounts.
- Experience in client acquisition, account management, and contract negotiation.
- Familiarity with the local hospitality market and existing business network is an advantage.
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