Patient Administrator

    63
    • Full Time
    • Abu Dhabi

    Mediclinic

    KEY RESPONSIBILITY AREAS:
    To effectively and efficiently manage the patient appointment scheduling and registration process
    To effectively and efficiently manage the medical insurance process and other related tasks
    Effectively manage the billing and cash up process
    To consistently meet customer service expectations by improving the quality of patient service

    REQUIRED EDUCATION:
    Essential: Completed secondary school education (Grade 12)
    Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

    REQUIRED EXPERIENCE:
    Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
    Desired: Experience in a Contact Centre or Healthcare environment

    REQUIRED JOB SKILLS AND KNOWLEDGE:
    Computer literacy and proficiency in MS Office applications
    CRM (customer relations management) software applications
    Hospital information systems
    Knowledge of company policies and emergency codes
    Knowledge of medical insurance terminologies and process
    Medical terminology and procedures
    Numerical literacy
    Patient scheduling and registration processes

    To apply for this job please visit careers.mediclinic.ae.

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