About the job Job Title: IT User Support Specialist Location: Qatar Experience: 2–4 Years Job Summary We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction. Key Responsibilities Provide first-level technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and applications Respond to user queries via phone, email, or ticketing system Troubleshoot and resolve IT issues in a timely manner Escalate complex issues to relevant teams when required Maintain IT assets and documentation Requirements Diploma or Bachelor’s degree in IT or related field 2–4 years of experience in IT support / helpdesk Strong knowledge of Windows OS, MS Office, and basic networking Good communication skills Arabic is a plus Skills: documentation,it issues,it support,ms office,basic networking,hardware,software,network issues,it assets,technical support,windows os,helpdesk
