About the job We are seeking a proactive and detail-oriented HR Employee Relations Officer to join our Human Resources team in Qatar. This role will support employee relations and HR operations activities, ensuring a seamless employee experience throughout the employee lifecycle. The ideal candidate will have strong administrative capabilities, excellent communication skills in both Arabic and English, and experience managing government-related HR processes within Qatar. Key Responsibilities Employee Relations & HR Operations Support daily employee relations activities and respond to employee inquiries professionally and confidentially Assist in addressing employee concerns and escalate issues when necessary Maintain employee records and ensure data accuracy within SAP HR systems Generate HR reports, trackers, and workforce data analysis using Excel Ensure proper filing, documentation, and compliance with company policies Employee Lifecycle Management Manage end-to-end employee separation and offboarding processes Coordinate employee clearance procedures with relevant departments Prepare HR letters and official correspondence in both Arabic and English Government Relations & Immigration Support Process QID applications, renewals, transfers, cancellations, and related documentation Coordinate medical examinations, biometric appointments, and other government-mandated procedures Liaise with Government Affairs teams and external authorities to ensure timely completion of employee transactions Employee Benefits Administration Support employee medical insurance administration and related documentation Assist with employee-related administrative processes and HR service delivery Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field 3–5 years of experience in Human Resources, Employee Relations, HR Operations, or Government Relations Technical Skills Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting & Analysis) Working knowledge of SAP HR and/or SuccessFactors Proficiency in Microsoft Office applications Strong reporting, documentation, and record management capabilities Skills & Competencies Fluent in Arabic and English (written and verbal) Strong communication and interpersonal skills Excellent organizational and administrative abilities High attention to detail and accuracy Flexible, adaptable, and eager to learn Ability to manage multiple priorities and meet deadlines Strong sense of integrity, confidentiality, and professionalism Preferred Knowledge of Qatar Labor Law Familiarity with Government Affairs processes in Qatar Experience with employee medical insurance administration
