About the job Why PwC At PwC, your growth is our priority. We fuel potential through coaching, feedback, and challenging work that helps you build a career path as unique as you are. You’re not just joining a team—you’re becoming part of a movement that’s shaping the future. Here, you can be yourself, work with purpose and boldness, and collaborate with talented people to deliver solutions that create real impact for clients and communities. Powered by inclusive teams, cutting-edge technology, and truly meaningful work, you’ll find endless opportunities to grow, lead, and go further. Together, we set the future in motion. Consulting LoS At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us. BU Description The Digital & Cyber Business Unit brings together deep technology expertise and bold thinking to help organizations thrive in a connected, data-driven world. We support clients in reimagining how they operate, serve, and grow—by harnessing the power of digital products, emerging tech, cloud, data, and cyber resilience. Whether shaping enterprise-wide transformation or enabling targeted innovation, we work at the intersection of strategy, technology, and trust—delivering scalable solutions that empower clients to move faster, think smarter, and lead with confidence. Job Summary We are seeking an experienced Digital Government Transformation Expert to lead the development and implementation of digital government strategies. The ideal candidate will have deep expertise in digital government indices, including the United Nations E-Government Development Index (EGDI), and a proven track record in assessing and designing digital government services, architectures, and platforms. This role requires a strong understanding of the latest digital technology trends such as AI, IoT, Mixed Reality, Cloud Computing, and their implications on government operations. The candidate will leverage these technologies to identify and design feasible yet innovative use cases that drive public sector transformation. Additionally, this role will require extensive experience in developing digital government policies, guidelines, and standards, enabling governments to drive innovation while maintaining effective governance. Roles & Responsibilities Roles & Responsibilities Develop and Implement Digital Government Strategies: Work with central and local government entities to develop tailored digital transformation strategies, focusing on improving service delivery, operational efficiency, and citizen engagement. Leverage Global Indices: Utilize a deep understanding of global digital government indices (e.g., UN EGDI) to help governments enhance their rankings and achieve global leadership in digital governance. Strategic Goal Setting: Define and implement strategic goals for digital transformation, ensuring clear alignment with government objectives and international standards. Assess and Design Digital Government Services, Architecture, and Platforms: Lead the assessment and design of comprehensive digital architectures across all layers, including digital government services, customer journeys and experiences, digital platforms, systems integrations, data management, and infrastructure. Ensure that the architecture is scalable, secure, and aligned with strategic goals. Digital Platform Innovation: Design and recommend digital platforms that support government objectives, ensuring interoperability, scalability, and alignment with best practices in digital service delivery. Technology Trends and Innovation: Stay abreast of the latest digital technologies including AI, IoT, Mixed Reality, Cloud Computing, and others. Use this knowledge to identify innovative use cases and solutions that enhance government service delivery and operations. Provide guidance on how these technologies can be feasibly integrated within the government context. Educational Qualifications & Certifications Education & Qualifications Educational Background: A degree in a relevant field such as Computer Science, Information Technology, Engineering, or related disciplines. Graduates in other fields can apply, provided that they have a proven experience in IT / Digital Consulting practice with relevant certifications A postgraduate degree such as an MBA or a Master's in Public Policy or Digital Transformation is desirable. Certifications (Optional but Highly Preferred): Certifications in PMP, TOGAF, Innovation and Emerging Technologies, Digital Transformation are an advantage. Bilingual Communication: Use fluency in spoken and written English and Arabic to effectively communicate complex ideas and solutions to diverse stakeholders across the Middle East region. Work Experience The candidate should possess post-qualification relevant work experience of at least 7 years of working in a Consulting firm Digital Government Expertise: Experience in digital government transformation, working directly with government entities on strategy formulation, program implementation, and policy development, with a particular focus on digital architectures and platforms. Architecture and Platform Design: Proven experience in assessing and designing digital government architectures and platforms that support strategic goals, improve service delivery, and ensure seamless systems integrations. Emerging Technology Trends Expertise: In-depth knowledge of AI, IoT, Mixed Reality, Cloud Computing, and other emerging technologies. Ability to translate these technologies into innovative yet practical use cases for government transformation.
