Job Location: Dubai Salary: AED 3001-3500 Benefits: Competitive salary Health insurance Retirement savings plan Employee discounts on company products or services Training and development opportunities Collaborative and team-oriented work environment Experience: 1 - 2 Years Job Type: Full Time Gender: Any Job Description: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. The Customer Service Representative will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. If you have excellent communication skills, a friendly demeanor, and a passion for customer satisfaction, we encourage you to apply. Responsibilities: Answer and respond to customer inquiries via phone, email, or live chat Provide product information, assistance, and support to customers Resolve customer issues, complaints, and requests in a timely and professional manner Process orders, returns, and exchanges accurately Collaborate with other departments to address customer needs Maintain accurate and detailed customer records Contribute to a positive and collaborative team environment Requirements: Proven experience as a Customer Service Representative or in a similar role Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and prioritize customer inquiries effectively Proficient in using customer service software and Microsoft Office applications Positive attitude and a willingness to go the extra mile for customers High school diploma or equivalent; additional education is a plus Contact #: 0524304128
