Job Location: Dubai Salary: AED 3001-3500 Benefits: Competitive salary. Employee discounts on products/services. Opportunities for career advancement. Positive and collaborative work environment. Experience: Less than 1 Year Job Type: Full Time Gender: Any Responsibilities: Respond to customer inquiries via phone, email, and live chat in a professional and timely manner. Assist customers with product information, order status, and issue resolution. Accurately enter and maintain customer information in the database. Collaborate with other team members to resolve complex customer issues. Handle and resolve customer complaints with patience and empathy. Stay updated on product knowledge to provide accurate information to customers. Process orders, returns, and exchanges efficiently and accurately. Provide feedback to management on recurring customer issues. Requirements: Previous experience in customer service or a related field is preferred. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Familiarity with CRM software and customer service tools. Contact #: 0563621027
