Beauty Advisor

Key Responsibilities

• Greet and engage customers professionally, identifying needs and providing tailored beauty solutions.
• Conduct product demonstrations, Haircare/skincare applications, and educate customers on usage.
• Drive sales performance and achieve set targets.
• Maintain strong product knowledge and represent the brand image consistently.
• Support merchandising and ensure displays align with brand guidelines.
• Monitor stock levels, assist with replenishment, and maintain counter/tester hygiene.
• Build and maintain long-term customer relationships through follow-up and CRM tools.
• Handle customer feedback and resolve issues with professionalism, escalating when needed.

Qualifications & Skills

• Experience in retail, beauty, or customer service (preferred).
• Strong passion for beauty, cosmetics, and skincare.
• Excellent communication and interpersonal skills.
• Target-driven, sales-oriented mindset.
• Well-groomed and professional appearance.
• Flexible availability (shifts, weekends, holidays).

Performance Indicators

• Achievement of individual sales targets.
• Customer satisfaction and loyalty metrics.
• Quality of product knowledge and demonstration skills.
• Compliance with store operational and brand standards.