About the job Job Summary: We are looking for an enthusiastic and skilled Barista to join our team. The ideal candidate will act as the face of our coffee shop, blending expert coffee-making skills with exceptional customer service. You will be responsible for creating a welcoming atmosphere while ensuring every customer receives high-quality beverages and efficient service. Core Responsibilities Beverage Preparation: Prepare and serve a variety of hot and cold beverages, including espresso-based drinks, pour-overs, and specialty teas, adhering strictly to house recipes and standards. Customer Service: Greet customers warmly, provide detailed menu recommendations, and answer questions regarding ingredients or brewing methods. Cashiering: Accurately process customer orders and payments (cash and card) using the POS system, ensuring correct change and receipts are issued. Shop Maintenance: Maintain a clean, organized, and sanitized workspace, including the coffee bar, seating area, and equipment. Inventory Management: Monitor and restock supplies such as coffee beans, milk, syrups, and disposables to ensure uninterrupted service. Upselling: Suggest drink or add-ons to enhance the guest experience and drive sales. Qualifications & Skills Previous experience as a barista or in a fast-paced retail/service environment is highly preferred. Proficiency in operating and maintaining espresso machines, grinders, and other brewing equipment. Excellent verbal communication skills in English to interact professionally with diverse customers and team members. Candidates from Eastern European countries are highly preferred. Basic math skills for handling transactions and balancing the cash drawer. Strong multitasking abilities, attention to detail, and a calm demeanor during peak rush hours.
