Assistant Revenue Manager

In charge of Revenue, Reservations and Operator department.

Revenue Management & Pricing

• Monitor daily room rates and occupancy levels.
• Update room pricing across distribution channels (OTA, GDS, hotel website).
• Assist with dynamic pricing strategies based on demand.
• Manage rate plans, packages, and promotional offers.
• Ensure rate parity across booking channels.

Forecasting & Reporting

• Prepare daily, weekly, and monthly revenue reports.
• Analyze key performance indicators (KPIs), including:
  • ADR (Average Daily Rate)
  • Occupancy %
  • RevPAR (Revenue Per Available Room)
  • TRevPAR (Total Revenue Per Available Room)
• Assist in demand forecasting and budgeting.
• Track pace reports and pickup trends.

Market & Competitor Analysis

• Monitor competitor hotel pricing and promotions.
• Analyze market demand, local events, and seasonal trends.
• Review STR reports and benchmarking data when available.
• Identify opportunities to increase market share.

Distribution Channel Management

• Support management of online travel agencies (OTAs) such as Booking.com and Expedia Group.
• Monitor channel performance and booking production.
• Help optimize inventory allocation across channels.
• Ensure room availability and restrictions are correctly loaded.

Reservation & Inventory Control

• Review booking patterns and cancellations.
• Monitor overbooking levels and displacement analysis.
• Assist with room inventory management.
• Manage restrictions such as:
  • Minimum Length of Stay (MinLOS)
  • Closed to Arrival (CTA)
  • Closed to Departure (CTD)

System Administration

• Maintain revenue management systems (RMS) and property management systems (PMS).
• Verify accuracy of rates, inventory, and forecasting data.
• Generate system reports and troubleshoot data discrepancies.

Cross-Department Collaboration

• Work closely with:
  • Front Office
  • Reservations
  • Sales
  • Marketing
  • Finance
• Support group pricing decisions and contract evaluations.
• Communicate revenue strategies to operational teams.

Common Daily Tasks

• Review previous day’s performance.
• Check occupancy, ADR, and RevPAR.
• Analyze pickup and cancellation reports.
• Review competitor rates.
• Adjust pricing and inventory if needed.
• Monitor OTA and direct booking channels.
• Prepare management reports.
• Attend revenue or commercial meetings.

Key Skills Required

• Strong analytical and numerical skills.
• Advanced Microsoft Excel.
• Revenue management principles.
• Data interpretation and forecasting.
• Attention to detail.
• Communication and presentation skills.
• Experience with hotel systems such as:
  • Opera PMS
  • IDeaS Revenue Solutions
  • Duetto
  • RateGain