Assistant Housekeeping Manager

    • Full Time
    • Dubai

    Rotana Hotel

    Job Description:
    We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

    As an Assistant Housekeeping Manager, you are responsible to manage and lead the team of the housekeeping operation towards achieving the departmental goals and objectives by ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

    Plan the monthly roster of coordinators, senior supervisor and floor supervisors
    Carry out the yearly EPDR for his / her direct subordinates
    Perform disciplinary action or dismissal cases of employee under his / her charge
    Monitor and guide new team member
    Coordinate and monitor Preventive Maintenance Program
    Plan and ensure the clearings of annual leave / public holiday are updated on timely basis
    Carry out departmental induction for all trainees and housekeeping new team member Update the job descriptions for all direct subordinates as and when required
    Identify training needs for areas of improvement in the department
    Review and recommend more effective cleaning methods, materials and agents on a periodic basis
    Inspect personal grooming, uniform tidiness and cleanliness for the employees

    Education, Qualifications & Experiences:
    You should ideally have a degree in hospitality with previous experiences in a similar role. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and knowledge in Opera are an advantage.

    Knowledge & Competencies:
    The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

    Understanding Hotel Operations
    Effective Communication
    Planning for Business
    Supervising People
    Understanding Differences
    Supervising Operations
    Customer Focus
    Drive for Results

    To apply for this job please visit

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