Accounts Receivable Supervisor

Key Duties And Responsibilities

• Supervise the daily operations of the Accounts Receivable function to ensure timely and accurate processing.
• Review, prepare, and issue invoices to corporate clients, travel agents, and other debtors.
• Monitor outstanding accounts and follow up on overdue payments to ensure timely collection.
• Review and maintain customer credit applications and supporting documentation.
• Conduct credit checks and recommend appropriate credit limits in line with company policy.
• Prepare and review the Accounts Receivable Aging Report and report overdue accounts to the Director of Finance.
• Reconcile Accounts Receivable balances and investigate any discrepancies.
• Perform daily reconciliation of credit card transactions between the Property Management System and bank statements.
• Ensure all billing, receipts, and supporting documents are accurately filed and maintained.
• Coordinate with Front Office, Sales, Reservations, Income Audit, and other departments to resolve billing and payment issues.
• Ensure all month-end Accounts Receivable procedures and reports are completed accurately and within deadlines.
• Supervise and support Accounts Receivable team members, providing guidance and ensuring compliance with hotel policies and procedures.
• Assist with internal and external audits by providing required documentation and explanations.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Identify opportunities to improve Accounts Receivable processes and operational efficiency.
• Perform any other duties or special projects assigned by the Director of Finance.